Return & Refund Policy
We want you to be happy with your purchase. If you would like to request a return, please contact us at [customer service email] within [number of days] days of receiving your order. Include your order number and the reason for your return.
Items eligible for return must meet the following conditions: [describe the required item condition, packaging, tags, and proof of purchase]. The following items are excluded from our standard return policy: [list any applicable exclusions].
Please contact us for return instructions before sending your item. Returns should be sent to: [full return address]. Return shipping costs are [describe who pays and any applicable fees]. Original shipping charges are [state whether they are refundable].
If your order arrives damaged, defective, or incorrect, please contact us at [customer service email] with your order number and photos of the issue so we can review it and help resolve the problem.
Once we receive and inspect your return, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method within [number of business days] business days. Your bank or payment provider may require additional time to post the refund. If you have not received your refund after this period, please contact us at [customer service email].
For exchange requests, please [describe your exchange process].
This policy does not limit any rights or remedies available to you under applicable consumer protection laws.